Contact Us
How to Reach Us
If you have a question about anything on American Casinos, want to flag an inaccuracy, or simply need to get in touch, this is the right place. Our editorial team reviews all messages and responds as quickly as possible — typically within two business days.
You can reach us directly by email at [email protected]. Please include as much detail as you can so we can point you to the right answer without unnecessary back-and-forth.
What We Can Help With
We cover online casinos available to residents across the United States, including reviews, bonus analysis, payment method guides and responsible gambling resources. Below are the most common reasons people write to us, along with the fastest way to get the answer you need.
- Questions about a specific casino or offer — Check the relevant review page first; many questions are answered there. If you still need clarification, email us with the casino name and the specific issue.
- Reporting outdated or inaccurate information — Bonus terms and site features change often. If you spot something that no longer matches what a casino is offering, we want to know. Flag it by email with the page URL and what you found.
- Responsible gambling concerns — If you or someone you know needs support, please visit our responsible gambling page rather than waiting for an email reply. It has direct links to national support organisations and self-exclusion programmes.
- Editorial or partnership enquiries — For any commercial or editorial discussions, email us at [email protected] and our team will respond.
- General site feedback — We genuinely welcome suggestions for topics we haven't covered, or formats that would make comparisons easier to use.
What We Are — and What We Are Not
American Casinos is an independent comparison and review website. We research and evaluate online casinos for readers in the United States, but we do not operate any gambling service ourselves. All casino platforms listed on this site are third-party operators.
This means we cannot:
- Access your casino account or resolve account disputes directly with an operator
- Process deposits, withdrawals or bonuses on your behalf
- Intervene in technical issues on a casino platform
- Override a casino's identity verification or withdrawal decisions
For any of the above, you will need to contact the casino's own customer support team directly. Most of the platforms we review offer live chat and email support — details are included on each casino's individual review page.
We also recommend reading our about us page if you want to understand how we research and rate the casinos listed here, including how our editorial independence is maintained.
A Note on Commercial Relationships
Some of the casinos featured on American Casinos have affiliate arrangements with us, meaning we may receive a commission if you register through a link on this site. This does not affect our editorial ratings or the order in which casinos are ranked — those are based on our independent research and assessment. You can read the full terms of how this site operates on our terms and conditions page.
Responsible Gambling — a Standing Commitment
We take our responsibility to readers seriously. If gambling has stopped being enjoyable, or if it is affecting your finances, relationships or wellbeing, please reach out for support before contacting us about anything else. The resources available to you in the United States include:
- National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
- National Council on Problem Gambling (NCPG): ncpgambling.org
- Gamblers Anonymous: gamblersanonymous.org
All licensed online casinos operating legally in US states are required to offer self-exclusion tools and deposit or session limits. If you need help activating these on a platform you use, contact that casino's support team directly — or visit our responsible gambling page for guidance on where to start.
Response Times and Availability
Our editorial team monitors the contact inbox during regular business hours. We aim to respond to all messages within two working days. During busy periods — such as following a major update to casino offers or US gambling regulations — replies may take a little longer. We appreciate your patience and will always get back to you.
Email us at: [email protected]